eCommerce/Sales Customer Service Officer (Full Time)

We are looking for an energetic person to assist with running our High Performance online auto parts store via eBay, Email & Phone.

Rocket Industries is the largest distributor of automotive performance products and accessories in Australia, with over 30 years of trading, we stock over 300 leading brands of performance gear. With brands such as Aeroflow, Autometer, B&M, Edelbrock, K&N, Mickey Thompson, MSD, Comp Cams, Simpson, JE, SRP, Weld Racing and more. Our depth of knowledge and understanding of the performance industry reflects in the pride and winning attitude of our team at Rocket.

Your skills and attributes:

  • Essential – understanding of and experience in operating within online marketplaces - Paypal / Ebay / Amazon etc.
  • Excellent customer service via telephone and email
  • Excellent organisational skills
  • High attention to detail
  • Ability to deal with Item Return servicing and Liaise with our warehouse team to assist with dispatch functions
  • Microsoft Office skills essential (including Excel and CSV); Pronto (or other ERP) and Photoshop experience are a plus
  • Experience with the Neto platform preferred
  • Strong interest and knowledge of General Automotive and High Performance vehicles
  • Be multi skilled and comfortable around different technology and software
  • Self-starter who is willing to work autonomously to meet goals

As an Aeroflow/Rocket Industries Sales Specialist, you’ll enjoy:

  • Fun, talented and witty teammates
  • Knowledgeable, supportive, and present leadership
  • Family-friendly environment
  • Career-growth and lots of learning opportunities for aspiring minds

Modern office building and warehouse in Huntingwood NSW with office hours 8.30am - 5.30pm Monday to Friday.

If this role sounds of interest, then please apply immediately to Michael Godfrey on (02) 8825 1981, or email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.This e-mail address is being protected from spambots. You need JavaScript enabled to view it

SEO Specialist

We require an experienced SEO Specialist to assist in our IT department.

  • Are sick of travelling to the city centre for work?
  • Would you prefer to work close to home in Sydney's western suburbs?
  • We have a full time position for a SEO Specialist
The Role involves:

The successful person will be responsible for driving customer acquisition through various digital marketing channels including SEO, SEM and Online Reputation Management. You'll be working with an enthusiastic team in our IT and Marketing Department.

  • Proven SEO experience, including content creation, keyword research, and reporting
  • Ability to analyse data and provide evidence-based recommendations
  • Knowledge of technical aspects of SEO (HTML mark up, canonical URLs, etc.) and the ability to implement as needed
  • Up-to-date with the latest trends and best practices in SEO
  • Experience with link building campaigns
  • Experience with SEO campaigns for e-commerce
  • Experience with bid management tools, especially Google Adwords
  • Experience with SEO Tool SEMrush
  • Experience using Tag Manager
  • Hands-on experience with Content Management Systems (e.g. Magento)
  • Excellent writing and editing skills in English

  • Bonus experience/skills:
  • Experience in e-commerce and the automotive industry
  • Experience with Majestic SEO, Ahrefs, Screaming Frog, DeepCrawl etc.
  • Experience in marketing, and business development
  • Knowledge of HTML, CSS, JavaScript
  • Understanding of UX/UI best practise

  • Benefits:
    • Join a fun and creative team in an open family environment
    • Salary based on experience
    • You will be working for one of Australia's leading Automotive Parts Distributor that has been established for over 39 years. We offer a great working environment where career development is encouraged

    Email applications and a copy of your resume & references to This email address is being protected from spambots. You need JavaScript enabled to view it.This e-mail address is being protected from spambots. You need JavaScript enabled to view it


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